About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Building Control Support Team Leader to join our Building Control team.
The Role
Reporting to the Building Control Service Manager, you will lead and manage our technical support officers, ensuring the Building Control service operates efficiently, accurately, and in full compliance with the Building Safety Act and quality assurance standards. You will play a key role in developing our systems, supporting statutory returns, and contributing to the long‑term competitiveness and viability of the service.
What we offer
- 32 days annual leave
- Flexible working, including a hybrid working pattern for a better work‑life balance
- Generous Local Government Pension scheme, including life cover and AVC options
- Free employee parking close to the offices
- Give As You Earn scheme
- Instant Reward Scheme to recognise innovative achievement
- Employee Assistance Programme with counselling, advice and information
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
- Daily management and supervision of Building Control support officers, including appraisals and training
- Maintaining statutory returns and KPIs for the Building Safety Regulator, and overseeing ISO 9001 quality assurance processes
- Managing registration and validation processes for building regulation applications, ensuring statutory targets are met
- Overseeing financial administration, including invoicing, purchase orders, reconciliation, and monitoring fees and charges
- Developing customer care and service improvements, including handling complex enquiries, complaints, FOIs, and updating website content
